Derick St-Hilaire

Derick St-Hilaire

Hello there! My name is Derick St-Hilaire, and I’m the Salesforce Administrator here at Devolutions. I’m one of the more experienced employees here at Devolutions, and it has been amazing to see the company and community grow over the years. My primary responsibilities include managing our Salesforce platform, and working closely with our strategic partners and customers. I also oversee the management of Devolutions Force, which is our VIP Advocate Community. Academically, I have a bachelor’s degree in marketing. When I’m not working, I enjoy camping, walking my dog, playing video games, and I’m a huge movie fan — including the Star Wars franchise of course. If you would like to join Devolutions Force, or if you wish to get in touch, then you are welcome to contact me directly at dsthilaire@devolutions.net.

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The State of Password Security in 2020-2021 for SMBs: The Good, the Bad & the Ugly

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Temporary Access Now Available in Remote Desktop Manager 2020.3

We are always looking for ways to help IT professionals and organizations increase security, while at the same time enhance efficiency, productivity, and ease of use. And checking all of these boxes —...

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Remote Desktop Manager for Linux: enhance your remote access today

Discover the new Remote Desktop Manager for Linux. Manage and secure remote connections effortlessly with our latest release, now available for Linux users.

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[NEW RELEASE] Remote Desktop Manager 2020.3 Now Available

Summer is usually when most people take some time off from work (especially this year!). But fear not: our superhero Development Team has been hard at work on the latest and best version of Remote Des...

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Tips + Favorite Integrations from Remote Desktop Manager Advocates

The Avengers are a group of superheroes who fight for freedom and justice. Well, Remote Desktop Manager Advocates have a similar mission, except that instead of fighting the battles that S.H.I.E.L.D. ...

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Microsoft Offering Free Microsoft Certification Exam Until October 7

Since many of you are always looking to advance your knowledge and enhance your resume, we wanted to share that until October 7, 2020, Microsoft is offering a free certification exam to anyone who com...

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4 Reasons to Renew Your Remote Desktop Manager Subscription

Since launching Remote Desktop Manager (RDM) more than a decade ago, MANY things have changed. We are now over 100 employees (Devolutions used to be only one person), Remote Desktop Manager is used by...

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The Devolutions Cybersecurity Guide

The cybersecurity field is broad and constantly growing. To help you stay on top of best practices, tips, tricks, and warnings, we are pleased to provide this Cybersecurity Guide. It is a curated coll...

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September Poll Question: Which Domain Knowledge Areas Are Essential for Today’s IT Pros?

As you may recall, last month we asked you to consider which protocols are essential for today’s IT pros. If you haven’t had the chance to see the results yet, you’ll find them here. This month, we’re...

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Custom Shortcut Now Available in Remote Desktop Manager for Mac

Good news! After many requests from our valued community (that would be YOU), we are pleased to announce that custom shortcuts are now available in Remote Desktop Manager for Mac. You already know tha...

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Why Segregation of Duties Is a Must for SMBs + Best Practices and Policies

Today’s hackers aren’t just targeting enterprises and governments. They’re also launching attacks against SMBs, and the reason is very simple: due to their relatively small size and limited funds, SMB...

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New Remote Desktop Manager 2020.2 Integration: Centrify

I am happy to announce that Remote Desktop Manager 2020.2 now features integration with leading zero-trust privilege services provider Centrify. The integration was requested by a member of our commun...

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[NEW FEATURE] Autofill for Remote Desktop Manager for Android

Did you know that the average person spends 3 hours and 15 minutes a day on their phone? And 20 percent of people spend more than 4.5 hours a day tapping and swiping on their device. Unfortunately, th...

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[NEW RELEASE] Remote Desktop Manager 2020.2 Now Available

We have reached another milestone in the Devolutions 2020 Roadmap that will help all of you essential and amazing IT pros stay efficient and productive: say hello to Remote Desktop Manager 2020.2! Ke...

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[Feature Update] SSH Now Supported in Remote Desktop Manager for Linux

A couple of months ago, we invited you to try the Early Access Preview of Remote Desktop Manager for Linux. Since then, we’ve received plenty of great feedback. Thank you for your input! One of the mo...

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June Poll Question: What’s the Best Gaming Console and Why?

As we all know, life has been pretty stressful for the last few months. And while there is cautious optimism that the worst is behind us, there is still plenty of road ahead — though hopefully it will...

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Privileged Account Abuse: Who’s Doing It, Signs to Watch For & How to Reduce the Risk

Users with privileged account access are given “the keys to the kingdom” — or at least the keys to valuable floors and rooms in the kingdom — so they can be more productive and efficient while carryin...

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[COVID-19] Hackers Are Targeting SMBs During the Pandemic & How to Fight Back

Before the world became gripped by the coronavirus pandemic, SMBs were already viewed as “ground zero” for cybercrime. Here are some alarming numbers: ,Two-thirds of SMBs have suffered a cyberattack...

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[COVID-19] 10 Tips to Speed Up Your Home Virtual Private Network

The surge in employees working from home during the coronavirus pandemic has triggered a massive demand for Virtual Private Network (VPN) technology. For example, reports show that global use of some ...

Devolutions password server blog

[NEW FEATURE] Devolutions Password Server 2020.1: Recording Server

I have some great news for all the Devolutions Password Server users around the world. Per our 2020 Roadmap and our focus on evolving Devolutions Password Server as a powerful Privileged Access Manage...