Derick St-Hilaire

Hello there! My name is Derick St-Hilaire, and I’m the Salesforce Administrator here at Devolutions. I’m one of the more experienced employees here at Devolutions, and it has been amazing to see the company and community grow over the years. My primary responsibilities include managing our Salesforce platform, and working closely with our strategic partners and customers. I also oversee the management of Devolutions Force, which is our VIP Advocate Community. Academically, I have a bachelor’s degree in marketing. When I’m not working, I enjoy camping, walking my dog, playing video games, and I’m a huge movie fan — including the Star Wars franchise of course. If you would like to join Devolutions Force, or if you wish to get in touch, then you are welcome to contact me directly at


Custom Shortcut Now Available in Remote Desktop Manager for Mac

Good news! After many requests from our valued community (that would be YOU), we are pleased to announce that custom shortcuts are now available in Remote Desktop Manager for Mac.

You already know that custom shortcuts are ridiculously easy to use. Well, creating them in RDM for Mac is also ridiculously easy. Here’s what to do:

Step 1: Launch RDM for Mac.

Step 2: Open the User Interface menu (from the top ribbon).

Step 3: Open the Shortcuts sub-menu (from the left ribbon).

costum-shortcut-remote-desktop-manager for mac

The table at the top lets you define shortcut key combinations for any items on the RDM menu bar. The table at the bottom lets you define shortcut key combinations that will be ignored during remote sessions (RDP, ARD and VNC). This ensures that local shortcuts take precedence over remote session shortcuts.

Default Shortcuts

As mentioned, you can create shortcuts for any items on the RDM menu bar. The following shortcuts are created by default (of course, you can change/remove/add shortcuts as you wish):


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