Stéphanie Bourque

As Devolutions’ marketing coordinator, I’m in charge of maintaining our social media properties, such as Facebook and LinkedIn. I’m also responsible for establishing, maintaining and developing relationships within and beyond the Remote Desktop Manager community. I’ve always worked and participated in community projects that reflect causes that are very important to me, such as food safety, environmental protection and social inclusion. With my Bachelor’s Degree in Social Communications, I’ve led fundraising and awareness campaigns for different organizations. I also write about the environment and technology for the blog “Growing Without Borders”, which is an organization dedicated to providing computers and IT support to disadvantaged communities.


Jump Host Made Easy: Introducing RDM Jump

Hi RDMers!

As you probably know, last month we launched Remote Desktop Manager 10, which offer tons of cool new features and functions. Well, if you thought we're done launching new products for a while…think again! Because we’re still hard at work, and are thrilled to introduce you to Remote Desktop Manager Jump!

What is RDM Jump?

RDM Jump is a simple and easy way for you to manage all of your sessions in a single data source (both jump hosts and internal machines). Once configured, simply open a Jump connection and RDM will automatically open the RDP to the jump host, and then open the RDP to the internal machine. Plus, it will log BOTH open sessions back to the data source logs!

The Story Behind RDM Jump

RDM Jump is the result of a few factors. We had a few brain storming sessions, took into account the many suggestions we’ve received from our amazing community of IT pros, and conducted various tests to make sure we got it right. The end result is RDM Jump!

Configuring RDM Jump

There are two easy ways to configure RDM Jump. One of them is described in this blog. The other is via VPN tab, where you can configure the VPN to “always connect” or “connect if unable toping/scan”. This option is great if you’re a mobile worker and not always within the private network. For example, when working from the office you can connect directly, and while working from home (or Starbucks!) you can connect via the jump host. Follow the discussion here!

Using RDM Agent

Another cool feature within RDM Jump is the RDM Agent tool, which is great for when you need to run a PowerShell script on multiple machines or upgrade a script (among other tasks). Here’s what you do:

  • Open an RDP connection to all the machines on which you wish to execute the script
  • Multi-select the opened session (right-click -> Execute Script via Agent)
  • Select the script type, set the script parameters and hit “Execute.”

And that’s it! Now jumping is as simple as double clicking on the jump destination session! RDM Agent takes care of everything, including opening the jump host connection, establishing a secure channel to jump, and then initiating the open session on the jump destination. For more details, check out this blog.

Send Us Your Feedback

We’d love to hear what you think of RDM Jump. In particular, we’d be interested in knowing the different ways you’re using it to save time, and make your life as an IT pro simpler and easier.

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