Tips & Tricks
Jean-François Dagenais

With more than 20 years of experience in the IT world as a support technician, IT Consultant, and manager, I am here to share with people all my knowledge so that they can go further in their day to day job. I have worked many years in the banking industry, so security and customer service are really important to me. Now, as a Director, my role is to help people leverage their skills so that they can help our customers use our products efficiently without any pains or concerns.

Devolutions Session Credentials

Use Session Credentials to run tools, it’s probably your best bet!

Hello everyone,

Remote Desktop Manager Credentials
Many of you have discovered our Macros/Scripts/Tools and are probably writing scripts once and reusing them against multiple hosts when usingRemote Desktop Manager. By default, the credentials used by a tool are the ones from the running Windows session. It may very well be that those credentials do not grant you privileges to run your tool. If you do assign credentials to a session, there’s an excellent chance that those credentials are the ones you must use.  
SNAG_Program-0180
You can specify the usage of the session credentials for a session in Tools –> Credentials –> Use session credentials. If you must use specific credentials, you have access to the credential repository as well. This can be useful when you are using tools such as:

  • Hyper-V
  • Event Viewer
  • Computer Management
  • Windows Services

If this is often your situation, we also recommend you to change the default settings of the entry type as described in http://help.remotedesktopmanager.com/file_template_defaultsettings.htm. With this modification, all of your new sessions will use the specified credentials when a tool is launched!

Related Posts

Read more Tips & Tricks posts