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Top 6 Reasons Why IT Pros are Switching from visionapp (now ASG - Remote Desktop) to Remote Desktop Manager

Switching to Remote Desktop Manager
Max Trottier

Maxime has extensive experience in product management, communication and advertising, and has spent the last several years helping renowned organizations bring their high-end solutions to customers worldwide. As Director of Marketing, Maxime leads Devolutions’ international market research and development efforts, along with customer relations and overall business development. He’s driven to bring innovative and cutting-edge solutions to Devolutions’ customers around the globe. Maxime earned his Bachelor degree in Business Administration from the University of Québec at Trois-Rivières, and regularly attends sales and marketing workshops to increase his knowledge and expertise.

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Hi everyone! Most of you are familiar with visionapp - now ASG-Remote Desktop since their acquisition by Allen Systems Group in 2011 - which is a great software tool that has been on the market for many years. Lately, we’ve been receiving many emails from former visionapp users who have decided to switch to RDM, and so I took a survey to discover why. I thought you all might be interested to see the top 7 reasons:

1. We’re 100% committed to Remote Desktop Manager

We’re completely, perhaps even obsessively, committed to RDM! Before implementing even the tiniest product development, we frankly ask ourselves: is this “must-have” that our customers will find beneficial, and will help them do their jobs more simply and more productively? If yes, we do it. If not, we chuck it off the list, no matter how exciting or fun it may seem.

2. RDM is an All-in-One Management Platform and a True TEAM Solution

RDM is essentially an all-in-one remote connections, passwords and credentials management platform. And by far the most awesome RDM feature is that it allows you to use a shared database across your entire team. You can centralize all your entries in a secured repository (i.e. SQL Server, MySQL, Amazon, Dropbox, etc.) and then all your team can quickly access remote connections or any other data. You can then set different security rights to your different user groups so everyone will have access only to what they’re allowed to -- without having to know any passwords. You can streamline passwords, connection settings and other attachments management. Every change you make will then roll-out to your entire team. It’s that simple!

3. User-friendly interface

Since the first version of RDM way back in 2006, it sure has come a long way. And now the latest RDM version 10.1 offers the most user-friendly UI in the industry, with full customization and docking technology. It also boost your productivity via a cool grouping feature, which lets you keep all of your remote connections in a neat and organized way. You can even access all your servers and machines via a single click!

4.We listen to You!

About once a month, we release a new RDM feature or an entirely updated version. We work day-in day-out to come up with new solutions to simplify your life as an IT pro. We connect with you in so many ways and are eager to answer EVERY feature request. For example, our current mission to create the cross-platform version of RDM is a result of numerous requests from users like you.

5. Great Customer Experience

As you may already know, we’re all tech junkies around here, and we KNOW how important it is to get great support from your software vendor. At the very beginning of Devolutions, we’ve made a statement that the customer will always come before anything else. That’s why we don’t only provide world-class support, but a truly great overall customer experience from the moment you first visit our website.

6. Cloud-based Solution

So that you can access your remote connections from wherever you are, we offer Devolutions Online Database, which is an easy-to-use online platform. You and your team can securely connect to your cloud-based data source via any Internet connection.

Our Mission

So there you have it: 6 reasons why IT pros are making the switch to RDM. If you’re one of them, then we look forward to welcoming you into our community. No matter how big we get, you can be assured that we’ll never forget who and what we’re about, helping you Centralize it, Secure it, Simplify IT! Oh, and before I go, I also invite you to read this recent industry report: Remote Desktop – are you doing IT wrong? It’s a very informative comparison of various remote desktop connection management solutions from SmartX. Thanks!

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