Every profession has its essential set of tools, and for people who work on IT helpdesks, there is nothing more vital than the ticketing solution. As the old saying goes: “If it’s not in the ticket, t...
Every profession has its essential set of tools, and for people who work on IT helpdesks, there is nothing more vital than the ticketing solution. As the old saying goes: “If it’s not in the ticket, t...
We recently looked at several ways in which remote working is permanently changing the business landscape. Technology is a MAJOR part of this development — both in terms of getting rid of tools that a...
Before COVID-19, remote working was becoming more popular (despite some ill-advised and short-lived attempts by some companies to completely ban it). Now, though, remote working has become the norm. W...
We are nearly one-sixth of the way into 2021. The more dominating timeline, however, is measured by the pandemic. In this part of the world, it was about this time last year that EVERYTHING CHANGED. I...
In the past, many of us looked forward to packing our bags and heading off to various conferences, where we connected with peers, learned about new trends, and got lots (and lots) of swag. Well, thing...
To say that 2020 was merely “unusual” is like saying the Grand Canyon is a “little hole in the ground,” or that the Himalayas are “some pretty tall hills.” In so many ways, 2020 was unlike anything we...
IT. IS. OVER. Of course, we’re talking about the annus horribilis known as 2020. Let’s see, we had: So many hurricanes and tropical storms that the National Oceanographic and Atmospheric Administra...
Normally, we would say something like “another holiday season has come and gone.” But as we all know, there was nothing normal about 2020. Frankly, most of us are happy to say goodbye to one of the mo...
It is said that “hindsight is 20/20”. Well, I think that it’s fair to say that all of us can’t wait to see the year 2020 in the past — because it has been very tough for obvious reasons. We all need t...
The MSP industry is growing rapidly, and is expected to be worth $282 billion by 2023 — up from $193 billion in 2019. Last month we asked you to share your experiences either as an MSP serving clients...
This month, we are turning our attention to an essential member of the IT and business landscape: Managed Service Providers (MPSs). And when we say “essential,” we don’t just mean for large organizati...
October was Cybersecurity Awareness Month, but the way things are these days, it might make more sense to make this annual education event EVERY month of the year. Consider these alarming statistics: ...
To help SMBs grasp the scope and dynamic of the current cyber threat landscape — and ultimately make decisions that reduce the likelihood and severity of cyberattacks — Devolutions recently surveyed ...
Legendary inventor Thomas Edison once said that “the three great essentials to achieve anything worthwhile are hard work, stick-to-itiveness, and common sense.” Doubtlessly, these traits are still vit...
As you may recall, last month we asked you to consider which protocols are essential for today’s IT pros. If you haven’t had the chance to see the results yet, you’ll find them here. This month, we’re...
Last month, we asked you to list the protocols that all SysAdmins MUST know. We’re talking about the essential knowledge that separates the professionals from the pretenders. The Champions Looking a...
Being a SysAdmin is difficult — especially since most folks who aren’t SysAdmins have no idea what SysAdmins do. They just know that SysAdmins do “techie stuff”, which is like saying that surgeons do ...
Our theme for SysAdmin Appreciation Day on July 31 was camping, because after spending months cramped in our homes, many of us dream of heading to the great outdoors, where we can trade emails for s’m...
As you may know, SysAdmin Appreciation Day falls on July 31. To celebrate this special day on the Geekian Calendar, we will be publishing some content and comics with a camping theme. Why camping? Wel...
The number of gamers is expected to reach 2.725 billion by 2021 (or about 1 in every 3 people on earth), and the global video game industry is projected to reach $300 billion in annual revenues by 202...