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We Need Your Input: Should We Retire Remote Desktop Manager’s 32-Bit Version?

Remote-Desktop-Manager-32-bit-Removal-Survey
Derick St-Hilaire

Hello there! My name is Derick St-Hilaire, and I’m the Salesforce Administrator here at Devolutions. I’m one of the more experienced employees here at Devolutions, and it has been amazing to see the company and community grow over the years. My primary responsibilities include managing our Salesforce platform, and working closely with our strategic partners and customers. I also oversee the management of Devolutions Force, which is our VIP Advocate Community. Academically, I have a bachelor’s degree in marketing. When I’m not working, I enjoy camping, walking my dog, playing video games, and I’m a huge movie fan — including the Star Wars franchise of course. If you would like to join Devolutions Force, or if you wish to get in touch, then you are welcome to contact me directly at dsthilaire@devolutions.net.

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As you may be aware, some companies such as Apple have decided to retire (a.k.a. deprecate) support for the 32-bit version of their applications. We have been thinking of making the same change to Remote Desktop Manager, since the majority of our customers use the 64-bit version. On the other hand, we also recognize that some people may want to use the 32-bit version for virtual machines, or on their home computer. There are, however, some keys benefits to having only the 64-bit version, like reducing the installer size, focusing on only one platform and having only one executable and one shortcut.

Listening to our community is VERY important to us, which is why we’d like for you to tell us: should we retire RDM’s 32-bit version and focus exclusively on the 64-bit version?

Please comment below and share your opinion. We will take all of your valuable feedback into consideration before making any decisions.

Thank you in advance for your input, and we look forward to your advice!

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