Derick St-Hilaire

Hello there! My name is Derick St-Hilaire, and I’m the Salesforce Administrator here at Devolutions. I’m one of the more experienced employees here at Devolutions, and it has been amazing to see the company and community grow over the years. My primary responsibilities include managing our Salesforce platform, and working closely with our strategic partners and customers. I also oversee the management of Devolutions Force, which is our VIP Advocate Community. Academically, I have a bachelor’s degree in marketing. When I’m not working, I enjoy camping, walking my dog, playing video games, and I’m a huge movie fan — including the Star Wars franchise of course. If you would like to join Devolutions Force, or if you wish to get in touch, then you are welcome to contact me directly at

Explainlikeimfive Devolutions Products

Explain Like I’m Five (ELI5): Devolutions’ Products

If you spend any time on Reddit — and hopefully some of that is on Devolutions’ very own subreddit — then you’ve probably come across a great forum called “Explain Like I’m Five”, or ELI5 for short.

If this is new to you, then as you might have guessed, ELI5 is where experts seek to explain a complicated topic in a way that anyone could understand. OK, maybe not a 5 year old, but we’re talking people who aren’t specialists, but want to grasp things like how phase-contrast microscopy works, or the eternal question that every man has asked: why does cologne sting after shaving?

Let’s Talk About Grandma

Here at Devolutions, we have a guiding development principle that is similar to ELI5, which is that our products should be so straightforward, simple and intuitive that “even your grandmother should be able to use them.”

Today, we’re extending that philosophy to our product descriptions so that the non-technical members of our community can clearly and easily understand what we offer, and how we can help them solve practical and important business problems.

Password Server

Official Definition: Devolutions Password Server (DPS) lets you control access to privileged accounts and manage sessions through a secure solution that can be deployed on premises.

ELI5 Definition: Devolutions Password Server (DPS) is a comprehensive, yet easy-to-use solution for your password problem. Instead of trying to keep track of strong passwords, you and everyone else on your team can safely store them in the DPS secure vault. In addition to making life simpler with its browser extension and safer with its private vault, many IT departments use DPS for privileged access management across the organization.

Remote Desktop Manager

Official Definition: Remote Desktop Manager (RDM) centralizes all remote connections on a single platform that is securely shared between users and across the entire team.

ELI5 Definition: Remote Desktop Manager (RDM) helps you control the IT chaos in your world by centralizing all of your remote connections in a single repository, and organizing them based on your preferences (e.g. customer name, departments, users, etc.). In addition, RDM supports hundreds of third-party integrations including protocols, VPNs and add-ons, and features built-in tools to help you and your team increase security, save time, improve performance, and make end users and customers happier.

Your Turn

Please let us know what you think of this ELI5, and also submit your requests if you’d like us to profile any aspect of our products. For example, if you’ve always wanted to know how to upgrade the RDM database, manage credentials, establish move rights — or anything else — then simply ask, and we’ll explain it so that even your grandmother would understand!

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