Anne-Marie Mongeon

As Devolutions’ marketing coordinator, I’m in charge of the company’s social media and advertising portfolios. I’m also responsible for establishing, maintaining and developing relationships within and beyond the Remote Desktop Manager community. I’m also in charge of the Devolutions blog, which means that I’ll be writing about various topics that, I hope, will be interesting and relevant to community members like you.

Devolutions May Poll: Help deak tool

May Poll: What’s Your Favorite Help Desk Solution?

Hey RDMers! May is here, which means that in our part of the world the days are getting longer, the sun is shining more, there’s no need to keep a snow brush and ice scraper in the car (hopefully!), and of course: it’s poll time!

This month, we’d like you to tell us about your favourite help desk solution. Perhaps it’s Spiceworks, UserVoice, Samanage, FreshDesk, HelpScout, osTicket…and the list goes on. There’s plenty to choose from.

In addition to telling us your favorite, please also share what you like (or love) about it, and why you recommend it to your fellow IT pros. Also, feel free to share the solution(s) you tried in the past that failed to impress you.

You Could Win!

Simply by participating in our poll, you’ll be eligible to win one of 2 $25 Amazon gift card. Don’t you wish everything in life was this easy?

We’ll share the poll results next month and announce the winners, too. Maybe it’ll be you!

Good luck!

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