Derick St-Hilaire

Derick St-Hilaire

Hello there! My name is Derick St-Hilaire, and I’m the Salesforce Administrator here at Devolutions. I’m one of the more experienced employees here at Devolutions, and it has been amazing to see the company and community grow over the years. My primary responsibilities include managing our Salesforce platform, and working closely with our strategic partners and customers. I also oversee the management of Devolutions Force, which is our VIP Advocate Community. Academically, I have a bachelor’s degree in marketing. When I’m not working, I enjoy camping, walking my dog, playing video games, and I’m a huge movie fan — including the Star Wars franchise of course. If you would like to join Devolutions Force, or if you wish to get in touch, then you are welcome to contact me directly at dsthilaire@devolutions.net.

How well do you know doctor who devolutions blog

[QUIZ] How Well Do You Know Doctor Who?

Are you a Doctor Who EXPERT? Take our fun and challenging 20-question quiz and find out!

Scariest it story devolutions blog october results

October Poll Results: What’s Your Scariest IT Story?

Another Halloween has passed, but some terrifying events stay with us for many years — including those we’ve experience in the IT world. That was the topic of October’s poll question, which asked: Wha...

October 2021 poll scariest IT story devolutions blog

October Poll Question: What’s Your Scariest IT Story?

October has arrived, which means that in many countries around the world children will look forward to eating plenty of candy…and dentists will look forward to plenty of appointments! But did you know...

Importance of leaving strategy devolutions blog

Does Your Organization Have a Strategy for Employee Departures?

Until a few decades ago, it was common for people to spend their entire career working for a single employer — often starting from the bottom and working their way up through the ranks until retiring....

July 2021 poll results it superhero devolutions blog

July Poll Results: What Makes You Feel Like an IT Superhero?

Our theme this year for SysAdmin Appreciation Day is celebrating the heroic IT pros who work hard to keep networks, systems, and devices optimized and secure — while also helping their organizations i...

5 common cybersecurity mistakes devolutions blog

5 Common Cybersecurity Mistakes SMBs Make — and How to Fix Them

Legendary crooner Frank Sinatra — and a countless number of inebriated wedding guests who fancy themselves as karaoke superstars — have grabbed the mic and belted out the classic song My Way, which in...

July 2021 poll questions it superhero devolutions blog

July Poll Question: What Makes You Feel Like an IT Superhero?

As we all know, working in the IT world can be difficult; especially these days, when so much of an organization’s success — or make that its survival — depends on a secure and functional tech ecosyst...

Remote desktop manager linux thumbnails view feature rdm devolutions blog

[New Feature Spotlight] Live Thumbnails in Remote Desktop Manager for Linux

Thumbnails are good things because they tell us at a glance what something looks like — and we can determine whether it’s worth our time to drill down and learn more. But do you know what’s even bette...

New feature spotlight launching embedded undocked sessions rdm remote desktop manager devolutions blog

[New Feature Spotlight] Launching Embedded or Undocked Sessions in Remote Desktop Manager for Linux

People outside the IT field sometimes have difficulty grasping that geeks (and of course, I use this term with the utmost respect and affection) don’t just need reliable information to do their jobs e...

RDM linux connection data source import export remote desktop manager devolutions blog

[New Feature Spotlight] Exporting/Importing Data Source Configurations & Entries in Remote Desktop Manager for Linux

Hello Linux fans, today we’re continuing our tour of some of the best features in Remote Desktop Manager for Linux with a look at one of my personal favorites: exporting or importing data source confi...

April 2021 poll results devolutions blog IT helpdesk ticketing solutions

April Poll Results: Which IT Helpdesk Ticketing Solution Do You Use & What Do You Like/Dislike About It?

Way back in 1968, the Beatles sang, “Help! I need somebody. Help! Not just anybody. Help! You know I need someone. Heeeeellllppppp!” Well, fast-forward more than half a century, and end users around t...

Reimagined user vault rdm 2021_1 remote desktop manager devolutions blog

[NEW FEATURE] Introducing the Re-Imagined User Vault in RDM 2021.1

One of the biggest and most exciting improvements that you’ll find in the recently released Remote Desktop Manager 2021.1 is the re-imagined User Vault. About the User Vault Like its predecessor the P...

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[New Feature Spotlight] Quick Connect in RDM 2021.1 for Linux

Let’s start with some Q&A: Who has the highest rank in the Linux military? The kernel! What is a Linux user's favorite game? sudo ku! Why are Linux geeks usually introverts? Because they never ge...

Rdm 2021.1 remote desktop manager devolutions blog

[NEW RELEASE] Remote Desktop Manager 2021.1 Now Available

In early February, our CEO David published the 2021 Devolutions Roadmap, which is a look ahead at the key developments that we have planned for this year. Today, I am pleased to announce that we have ...

April 2021 poll question it heldesk ticketing devolutions blog

April Poll Question: Which IT Helpdesk Ticketing Solution Do You Use & What Do You Like/Dislike About It?

Every profession has its essential set of tools, and for people who work on IT helpdesks, there is nothing more vital than the ticketing solution. As the old saying goes: “If it’s not in the ticket, t...

Tech against COVID devolutions blog

A Look at Some Groundbreaking Technologies to Help in the Fight Against COVID-19

Legendary science fiction author Arthur C. Clarke has claimed that “Any sufficiently advanced technology is indistinguishable from magic.” Well, the following groundbreaking technologies are not magic...

January 2021 poll result devolutions blog

January Poll Results: How Did Your Projects Go in 2020, and What Are You Planning in 2021?

To say that 2020 was merely “unusual” is like saying the Grand Canyon is a “little hole in the ground,” or that the Himalayas are “some pretty tall hills.” In so many ways, 2020 was unlike anything we...

Gartner strategic technology trends 2021 devolutions blog

Gartner Lists Top 9 Strategic Technology Trends for 2021

Gartner has revealed its picks of the top 9 strategic technology trends for 2021. This year’s anticipated trends are anchored by three core themes that are all especially relevant in light of COVID-19...

January 2021 poll question devolutions blog projects

January Poll Question: How Did Your Projects Go in 2020 & What Are You Planning in 2021 ?

IT. IS. OVER. Of course, we’re talking about the annus horribilis known as 2020. Let’s see, we had: ,So many hurricanes and tropical storms that the National Oceanographic and Atmospheric Administra...

8 browser extensions protect your privacy devolutions blog

8 Browser Extensions to Protect Your Privacy

Apple CEO Tim Cook has said: “Our own information is being weaponized against us with military efficiency. Every day, billions of dollars change hands and countless decisions are made on the basis of ...