David Grandolfo

With over 12 years of experience in technical support, including 6 years of IT department management for mid-size enterprises. I have always focused on the needs of the customer, but more specifically towards their understanding of the products they use. In my opinion, the more product knowledge the user acquires, the more effective a tool the product will be for the enterprise and company as a whole. As a Technical Advisor, my focus will be to present the software as required for each customer and to create new user-friendly, up-to-date, easy-to-read documentation.

Configure secure gateway remote desktop manager devolutions blog rdm

Tips & Tricks

David Grandolfo

February 27, 2020

How to configure a secure gateway in Remote Desktop Manager

Learn how to configure a secure gateway in Remote Desktop Manager to enhance your network security. Follow our detailed instructions to set up secure connections and protect your data effectively.

Ssh tunnel putty remote desktop manager devolutions

Tips & Tricks

David Grandolfo

April 6, 2017

Configure an SSH tunnel on PuTTY: step-by-step secure setup guide

Learn how to configure an SSH tunnel on PuTTY with our comprehensive guide. Enhance your secure connections and remote access with these detailed steps for optimal SSH setup.

SSH-Security-Tunel-Access-Server-RemoteDesktopManager

Tips & Tricks

David Grandolfo

November 17, 2016

Using an SSH Tunnel to Reach a Protected Server – Part 1 – Local Port Forwarding

How does one reach a remote server that is in a protected zone? Maybe there is a firewall protecting the server, but you simply must access that precious server. Naturally, exposing the whole server t...