Tips & Tricks
Marc-Olivier Cantin

Hello! I am the Community Manager here at Devolutions. My role is to manage our social media accounts, as well as our advocate platform called “Devolutions Force”. I also interact with our amazing community and create content for our blog. My education includes a diploma in marketing, and I have also studied political science and criminology. When I am not working, I enjoy video games, movies (mostly horror), and listening to music. I am actually a huge geek in all of these areas!

[TIPS] How to Renew Your Remote Desktop Manager License for Single Users, Admins, and Not-for-Resale

One of the best things about Remote Desktop Manager licenses is that they are per USER and not per MACHINE. This allows users to install as many versions as they wish — on their work computer, VM, laptop, and smartphone. We want to make it as easy as possible for IT pros to continue their work journey whenever and wherever (and have some extra time to enjoy Sysadminotaur comics!).

And speaking of easy: it is fast and easy to renew your Remote Desktop Manager license for Single Users, Admins, or Not-for-Resale (NFR).

Renewing a Remote Desktop Manager License for Single Users

Step 1: Locate the email that contains your serial number.

Step 2: Launch Remote Desktop Manager, and go to Help → Register Product.

Step 3: Enter the name, email address, and serial number from the email you located in Step 1, and then click OK.

Note: If your license is stored in the Data Source Settings System Settings of an Advanced Data Source, then there is no need to register Remote Desktop Manager. This is because the license’s serial number is retrieved directly from it. When launching the application for the first time, simply add the data source containing the serial number.

Renewing a Remote Desktop Manager License for Administrators

Step 1: Launch Remote Desktop Manager, and go to Administration →  Licenses.

Step 2: Click Add License.

Step 3: Enter the license serial, and then click OK.

Renewing a Remote Desktop Manager License for NFR

We offer single user NFR licenses to certified Microsoft MVPs, Citrix CTPs, Citrix CTAs, Nutanix NTC, VMWare vExperts, and Veeam Vanguard.

To renew your NFR license, simply add your information in this brief form: We will then send you an email containing a new serial number. Once you receive it, just follow the same steps outlined above for renewing a Single User license.

Need Help? Just Ask!

If you run into any challenges renewing your Remote Desktop Manager license, then please visit the Online Help page, or contact our friendly and fast Support Team.

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