This video explains how to fix the issue if you've updated your Remote Desktop Manager version to 2019 or later and suddenly your non-administrator users are no longer able to view or copy any session password.

Remote Desktop Manager (RDM) centralizes all remote connections on a single platform that is securely shared between users and across the entire team. With support for hundreds of integrated technologies — including multiple protocols and VPNs — along with built-in enterprise-grade password management tools, global and granular-level access controls, and robust mobile apps to complement desktop clients for Windows and Mac, RDM is a Swiss Army knife for remote access. RDM empowers IT departments to drive security, speed, and productivity throughout the organization while reducing inefficiency, cost, and risk.

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