Today, we continue our tradition of introducing you to a great new member of our team each Monday. Please give a warm Devolutions welcome to Mathieu Desroches, the newest member of our Inside Sales team!
I recently had the chance to sit down and chat with Mathieu to learn about his background and experience. Among other things, I learned that he’s smart, a sports maniac, and team-driven. I’m sure I’ll learn a lot from him in the future — especially about toxicology. Here’s a snapshot of our conversation:
Can you tell me a bit about your background?
I received my Bachelor’s degree in biology, with a specialization in environmental toxicology. Studying science has given me a solid base to analyze situations and solve complex problems in a methodical and evidence-based way. Professionally, I’ve worked with the automotive company Kia and the telecommunications company Vidéotron. My experience with these two enterprises taught me a lot about building relationships with customers and business partners, and it has provided me with the tools to achieve my goals. I also added many contacts to my network.
So far, what has been your biggest achievement?
I would say that it was being voted President of my university’s student association. Earning the trust and respect of my fellow students meant a great deal to me, and it still makes me proud. It also helped build my confidence as a leader capable of making important decisions that have both short and long term consequences.
What was it about Devolutions that made you want to work here?
I came across many articles about Devolutions, which triggered my curiosity and interest. Once I learned more about the company, I was even more impressed by the vision and principles, especially how well employees are treated by the management team. After applying and interviewing to join the team, they made me an offer and I couldn’t say no!
What would you say are your top three strengths at work?
First, I have strong leadership skills, but I believe in leading by example. Second, I have a strong work ethic, and will not quit a challenging problem until it’s solved. I also don’t make many mistakes because I’m methodical in my problem-solving approach. Third, I’m a supportive team player and am always willing to help my colleagues in any way possible. I think great things can be achieved with good teamwork!
What tasks do you carry out in your job, and what are some of the tools you use?
My job is to make sure every customer gets the best service and information possible about our products. I typically use email and phone to communicate with our customers, and I’m constantly on our website to gather information and provide answers.
What is your impression of working here?
I love it! On my first day, everyone was nice and happy to welcome me. Also, my manager has been great at guiding me through the orientation and learning process. I already feel like I’m a big part of the team.
What goals would you like to achieve at Devolutions?
I would like to become a leader here that helps our company grow even more and add to our amazing success story!
On a personal note, what are some of your hobbies and interests?
I am a huge sports fan and will watch just about anything — like hockey, football, baseball, and the Olympic Games. In my spare time, I usually work out at the gym or fish at a nearby river. I also enjoy alpine skiing.
Please share a few words with our community of IT pros:
Hello community! Thank you for supporting Devolutions and helping it grow over the years into such a big success. I look forward to building relationships with you and helping you get the most from our solutions. Do not hesitate to contact me directly if you need a custom quote for your organization or any other sales-related support.