[Customer Story] Visma IT&C Adopted Remote Desktop Manager To Manage Its 4000 Servers, Machines and Devices

“Remote Desktop Manager is an all-in-one tool and not just an RDP tool. It makes our work more efficient and easier.”

• Paul Vilcu, System Administrator, Visma IT&C

Client Snapshot: Visma IT&C

Visma IT & Communications makes businesses more efficient by delivering software, commerce solutions, retail IT solutions, and IT-related projects and consulting. More than 500,000 customers benefit from Visma’s suite of products and services, and over 300,000 customers rely on Visma as a hosting partner.

Visma’s Challenges

Visma’s IT team manages approximately 4,000 servers, machines and devices. However, the team was facing challenges and limitations with its previous remote desktop tools, including:

• The inability to configure tabbed views
• RDP connection limits
• Cumbersome, non-intuitive interfaces
• Bugs leading to lost credentials

Visma’s Solution: Remote Desktop Manager

An ex-Visma employee learned of Visma’s search for a better alternative and recommended Remote Desktop Manager, which he was using at his new workplace.

Visma’s IT team followed-up on the recommendation, tried Remote Desktop Manager, and quickly confirmed that it was the solution they were looking for. As a result, the Visma IT team is now benefiting from:

• The ability to run multiple sessions at once using the embedded/tabbed display mode
• Enhanced, integrated credential management functionality
• A clean, uncluttered, intuitive and customizable interface
• Support for a vast range of connection types
• An extensive and growing library of add-ons and new integrations

Here’s what Paul Vilcu, Visma’s System Administrator, says about his company’s experience with Remote Desktop Manager:

“Our productivity is much better since we don’t have to switch between PuTTY, RDPMan, MTPuTTY and PSFTP. Remote Desktop Manager is an all-in-one tool and not just an RDP tool. It makes our work more efficient and easier.”