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[Customer Story] Visma IT&C Adopted Remote Desktop Manager To Manage Its 4000 Servers, Machines and Devices

Case-Study-visma-Remote-Desktop-Manager

Remote Desktop Manager is an all-in-one tool and not just an RDP tool. It makes our work more efficient and easier.

  • Paul Vilcu, System Administrator, Visma IT&C
Client Snapshot: Visma IT&C

Visma IT & Communications makes businesses more efficient by delivering software, commerce solutions, retail IT solutions, and IT-related projects and consulting. More than 500,000 customers benefit from Visma’s suite of products and services, and over 300,000 customers rely on Visma as a hosting partner.

Visma’s Challenges

Visma’s IT team manages approximately 4,000 servers, machines and devices. However, the team was facing challenges and limitations with its previous remote desktop tools, including:

  • The inability to configure tabbed views
  • RDP connection limits
  • Cumbersome, non-intuitive interfaces
  • Bugs leading to lost credentials
Visma’s Solution: Remote Desktop Manager

An ex-Visma employee learned of Visma’s search for a better alternative and recommended Remote Desktop Manager, which he was using at his new workplace.

Visma’s IT team followed-up on the recommendation, tried Remote Desktop Manager, and quickly confirmed that it was the solution they were looking for. As a result, the Visma IT team is now benefiting from:

  • The ability to run multiple sessions at once using the embedded/tabbed display mode
  • Enhanced, integrated credential management functionality
  • A clean, uncluttered, intuitive and customizable interface
  • Support for a vast range of connection types
  • An extensive and growing library of add-ons and new integrations
Here’s what Paul Vilcu, Visma’s System Administrator, says about his company’s experience with Remote Desktop Manager:

“Our productivity is much better since we don’t have to switch between PuTTY, RDPMan, MTPuTTY and PSFTP. Remote Desktop Manager is an all-in-one tool and not just an RDP tool. It makes our work more efficient and easier.”

Joey Dupont

Greetings! My name is Joey Dupont, and I’m the Digital Marketing Specialist here at Devolutions. I have been here for several years, and am proud to be one of the most senior employees at this great company. I oversee many aspects of our digital marketing program, including email marketing, email automation, partnership relations, search engine marketing, and search engine optimization. I am also constantly learning new things about IT and online security. Academically, I have a bachelor’s degree in marketing. When I’m not working, I enjoy spending time with friends, playing video games, and playing music. I’m always happy to help, and you can contact me directly at jdupont@devolutions.net.

Devolutions is a leading provider of remote connection, password and credential management tools for sysadmins and IT pros.

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