Customer Stories
Joey Dupont

Greetings! My name is Joey Dupont, and I’m the Digital Marketing Specialist here at Devolutions. I have been here for several years, and am proud to be one of the most senior employees at this great company. I oversee many aspects of our digital marketing program, including email marketing, email automation, partnership relations, search engine marketing, and search engine optimization. I am also constantly learning new things about IT and online security. Academically, I have a bachelor’s degree in marketing. When I’m not working, I enjoy spending time with friends, playing video games, and playing music. I’m always happy to help, and you can contact me directly at jdupont@devolutions.net.

Case-Study-visma-Remote-Desktop-Manager

[Customer Story] Visma IT&C Adopted Remote Desktop Manager To Manage Its 4000 Servers, Machines and Devices

Remote Desktop Manager is an all-in-one tool and not just an RDP tool. It makes our work more efficient and easier.

  • Paul Vilcu, System Administrator, Visma IT&C
Client Snapshot: Visma IT&C

Visma IT & Communications makes businesses more efficient by delivering software, commerce solutions, retail IT solutions, and IT-related projects and consulting. More than 500,000 customers benefit from Visma’s suite of products and services, and over 300,000 customers rely on Visma as a hosting partner.

Visma’s Challenges

Visma’s IT team manages approximately 4,000 servers, machines and devices. However, the team was facing challenges and limitations with its previous remote desktop tools, including:

  • The inability to configure tabbed views
  • RDP connection limits
  • Cumbersome, non-intuitive interfaces
  • Bugs leading to lost credentials
Visma’s Solution: Remote Desktop Manager

An ex-Visma employee learned of Visma’s search for a better alternative and recommended Remote Desktop Manager, which he was using at his new workplace.

Visma’s IT team followed-up on the recommendation, tried Remote Desktop Manager, and quickly confirmed that it was the solution they were looking for. As a result, the Visma IT team is now benefiting from:

  • The ability to run multiple sessions at once using the embedded/tabbed display mode
  • Enhanced, integrated credential management functionality
  • A clean, uncluttered, intuitive and customizable interface
  • Support for a vast range of connection types
  • An extensive and growing library of add-ons and new integrations
Here’s what Paul Vilcu, Visma’s System Administrator, says about his company’s experience with Remote Desktop Manager:

“Our productivity is much better since we don’t have to switch between PuTTY, RDPMan, MTPuTTY and PSFTP. Remote Desktop Manager is an all-in-one tool and not just an RDP tool. It makes our work more efficient and easier.”

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