Hey RDMers!

May is here, which means that in our part of the world the days are getting longer, the sun is shining more, there’s no need to keep a snow brush and ice scraper in the car (hopefully!), and of course: it’s poll time!

This month, we’d like you to tell us about your favourite help desk solution. Perhaps it’s Spiceworks, UserVoice, Samanage, FreshDesk, HelpScout, osTicket…and the list goes on. There’s plenty to choose from.

In addition to telling us your favorite, please also share what you like (or love) about it, and why you recommend it to your fellow IT pros. Also, feel free to share the solution(s) you tried in the past that failed to impress you.

You Could Win!

Simply by participating in our poll, you’ll be eligible to win one of 2 $25 Amazon gift card. Don’t you wish everything in life was this easy?

We’ll share the poll results next month and announce the winners, too. Maybe it’ll be you!

Good luck!