If you’re a regular blog reader, you know that we often point you to our forum for information and advice. There are a few reasons for this:
- Our forum is full of friendly and helpful IT pros from around the world.
- Most of our users prefer on-demand help, and our forum is loaded with solutions, tips, answers, workarounds, and so on.
- When a user asks a new question, the answer can be viewed by others who may have the same inquiry now or sometime in the future.
Devolutions Developer Team
However, we also wanted to point out that our amazing and dedicated Development Team members constantly monitor the forum, and look for opportunities to help and provide guidance. This means that response you get isn’t from some “random person”, but it’s straight from a member of our Development Team. Each member has their own account, and the right expert will respond according to the associated platform or product (e.g. iOS, Android, RDM for Mac, RDM for Windows, etc.).
Devolutions Support Team
And of course, how can we talk about our amazing Developer Team without giving a shout out to our equally-as-amazing Support Team? When you have a feature request or need to report a bug, you can head to the forum, or simply send an email to firstname.lastname@example.org and our Support Team will spring into action. They’re always listening to your needs!
Devolutions Expert Team
You can also chat and ask questions to our amazing team of Experts. These friendly experts are here for you, and are eager to answer questions and share advice. You’ll be able to recognize them by the “Expert” tag beneath their username in the forum.Thanks!