Here we are back from Houston, our third major trade show. Exhibiting at this year’s Microsoft TechEd North America was a resounding success. The sold-out event gave us the opportunity to personally connect, listen to and learn from our community of global users who, along with thousands of other IT experts and professionals, flocked to Houston on May 12-15, 2014. During the week we had the chance to demo RDM to a ton of IT pros, give away really cool swag and preview Remote Desktop Manager 9.5 along with the official launch of the Remote Desktop Manager Jump Beta. By the way, if you missed TechEd and want more information about any of our products, please feel free to contact me at ammongeon@devolutions.net. It was an amazing week but we’re just as happy to be back here in Montreal. We’d like to thank all of you who dropped by our booth and shared your thoughts and opinions. If you found our response time a bit slow over the last couple of days, please accept our apologies – we have a lot of catching up to do! Everything should be back to normal shortly, so please feel free to reach out. Please be advised, we’ve had reports that some of the power packs were overheating. They contain a lithium-ion battery, some heat is normal but if you experience any overheating please stop using the power pack and dispose of it properly. Thanks!