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Anne-Marie Mongeon

As Devolutions’ marketing coordinator, I’m in charge of the company’s social media and advertising portfolios. I’m also responsible for establishing, maintaining and developing relationships within and beyond the Remote Desktop Manager community. I’m also in charge of the Devolutions blog, which means that I’ll be writing about various topics that, I hope, will be interesting and relevant to community members like you.

Maintenance-Plan-Devolutions

Top Reasons to Renew your RDM Maintenance Plan

Hey everyone,

Is your Remote Desktop Manager maintenance plan about to expire? If so, then here are the top reasons why you should renew:

1. You can download ALL new versions

We’re always releasing new updates. We release minor updates about once every two months and major releases 2 or 3 times a year. These updates include new features, bug fixes, functionality enhancements and other additions. With a maintenance plan, you’ll be able to download ALL new versions. This is especially important if you enjoy using our Add-Ons, since we’re constantly creating new ones that are compatible with our latest versions.

While each new version offers you new possibilities, we’re also constantly adding new and better security features as well. With a maintenance plan, you make sure that your team is working with the most robust version in terms of security including the most recent updates.

2. Stay up-to-date with latest remote technologies

As you know, the tools you integrate within Remote Desktop Manager such as VPN, VNC, RDP, SSH, TeamViewer, LogMeIn, Telnet, Dameware, etc. are constantly being updated. That is why we always stay up to date with these tools.

By downloading the latest version, you make sure that the integration of these tools in RDM will always work as expected so you don't get any downtime.

3. You’ll get Faster Support

A maintenance plan means that you’ll get faster responses to your support requests. Our Standard response timeframe is within 48 hours. However, if you need us to respond even faster, we offer Extended and Premium support options. You’ll find more information about our different support plans here: https://blog.devolutions.net/2014/04/devolutions-support-overview/

You can find more information about our licensing policies here: https://devolutions.net/legal/software-license-agreements

If you have any other questions at all about our maintenance plans, please don’t hesitate to contact us.

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