- New sessions are quick and easy to create from the main UI.
- Devolutions seems to have thought of everything needed to streamline the workflow of a support engineer.
- Remote Desktop Manager is a great tool for support technicians.
And in conclusion:
PS: If you're an RDM fan, please feel free to share/forward the review to the IT pros in your network. We'd love your help to spread the word, so that more people can enjoy the benefits. Thank you in advance!
Russell Smith is an independent IT consultant specializing in systems management and security, and author of Least Privilege Security for Windows 7, Vista and XP (Packt).